Privacy Policy

Effective Date: 3/31/2026
Company: Safe Nomads
Website: www.safenomads.com
Contact: customerservice@safenomads.com

1. Overview

Safe Nomads (“we,” “our,” or “us”) provides a platform that connects users with nomad-ready accommodations, offers workspace and mobility rentals, and operates a certification program for properties.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using our services, you agree to this Privacy Policy.

2. Information We Collect

A. Information You Provide

We collect information you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Billing and payment information
  • Booking details and preferences
  • Property information (for hosts/applicants)
  • Certification application data
  • Communications with us

B. Marketplace & Service Data

When you use our platform, we may collect:

  • Accommodation bookings and inquiries
  • Rental details (workstations, scooters, bicycles, etc.)
  • Certification submissions and evaluation data
  • Reviews, ratings, and feedback

C. Automatically Collected Data

  • IP address
  • Device and browser information
  • Location data (approximate)
  • Website usage behavior

D. Cookies & Tracking

We use cookies and similar technologies for:

  • Site functionality
  • Analytics and performance
  • Personalization

You can control cookies through your browser settings.

3. How We Use Your Information

We use your data to:

Core Services

  • Facilitate accommodation bookings
  • Provide workstation and mobility rentals
  • Manage certification applications and approvals
  • Connect users with hosts and service providers

Operations

  • Process payments and transactions
  • Provide customer support
  • Send confirmations and service updates

Improvement & Security

  • Improve platform functionality
  • Monitor usage and detect fraud
  • Enforce our terms and policies

Marketing

  • Send promotional communications (you can opt out anytime)

4. Marketplace & Third-Party Role

Safe Nomads operates primarily as a platform and intermediary.

  • We may share relevant user information with hosts, property owners, and service providers to facilitate bookings and rentals.
  • Hosts and partners are independent third parties and are responsible for their own privacy practices.
  • We do not control how third parties use your data once shared for service fulfillment.

5. Certification Program Data

When you apply for or participate in our certification program:

  • We collect property details, specifications, photos, and compliance information
  • Submitted information may be displayed publicly as part of certified listings
  • We reserve the right to verify, review, and retain certification-related data
  • Certification status and related data may be shared with users on the platform

6. Sharing of Information

We do not sell personal data.

We may share your information with:

Service Providers

  • Payment processors
  • Hosting and cloud services
  • Analytics providers

Business Partners

  • Property owners and hosts
  • Equipment rental providers
  • Certification evaluators

Legal & Compliance

We may disclose data if required to:

  • Comply with laws or legal processes
  • Enforce agreements
  • Protect rights, safety, or property

Business Transfers

In case of merger, acquisition, or sale of assets, user data may be transferred.

7. International Users & Data Transfers

Safe Nomads operates internationally.

By using our services, you acknowledge that:

  • Your data may be transferred and processed in countries outside your country of residence
  • These countries may have different data protection laws
  • We take reasonable steps to ensure appropriate safeguards are in place

You consent to these transfers by using our platform.

8. Data Retention

We retain personal data as long as necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

We may retain certain data even after account deletion where legally required.

9. Your Rights

Depending on your jurisdiction (e.g., GDPR, other laws), you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent

To exercise these rights, contact: [Insert Email]

10. Data Security

We implement reasonable administrative, technical, and physical safeguards.

However:

  • No system is completely secure
  • You use the platform at your own risk

11. Third-Party Links & Services

Our platform may link to external websites or services.

We are not responsible for:

  • Third-party privacy practices
  • Content or policies of external sites

12. Liability Limitation (Privacy Scope)

To the extent permitted by law:

  • Safe Nomads is not responsible for misuse of data by third-party hosts, partners, or service providers
  • We are not liable for unauthorized access beyond our reasonable control
  • Users share information at their own discretion

13. Children’s Privacy

Our services are not intended for individuals under 18.

We do not knowingly collect data from minors.

14. Changes to This Policy

We may update this Privacy Policy at any time.

  • Updates will be posted on this page
  • Continued use of the platform constitutes acceptance of changes

15. Contact Us

For any privacy-related questions:

Safe Nomads
Email: customerservice@safenomads.com
Website: www.safenomads.com